Skip to main content

About App Access

The Procorem Inspect app is designed so you can complete most tasks while you are offline; for example, if you are onsite for an inspection, you can record inspection areas and findings, even if you do not have internet access, provided you have set up the inspection on your device ahead of time.

Internet connectivity is required for logging in, fetching data (including inspection templates, properties, and inspections), and uploading inspection data.

The Procorem Inspect app lists Procorem accounts where:

  • You have accepted the invitation.

  • You are an active member.

  • ProLink has turned on the Property configuration setting.

  • ProLink has installed the Procorem Inspect app on the Procorem account.

  • The account is active.

  • You have a Procorem account email.

  • The same email is configured as a ProLinkHFA user (the ProLinkHFA user profile will include an External User ID).

  • Your ProLinkHFA user is an assigned user on any existing properties you want to access in the app. The Role of the assigned user does not matter.

  • Your ProLinkHFA user has a security role with the necessary security privileges.

    To see properties, you will need the "Property - Portfolio - View All" and "Property - Inspections - Allow External Integrations" security privileges.

    To see properties with restricted access, you will need the "Property - Portfolio Property - View - Restricted" security privilege.

The first time you log in and access the app, the app will prompt you to select an account. You can switch accounts later from the menu Procorem-Inspect-App-Menu-icon.png.